Shipping policy

How fast will my order be shipped? insert_link

This does depend if your products are in stock, the lead time for a product is shown at their own page. If your items are in stock we normally ship the order out within 1-2 working days.

Which shipping companies do you use? insert_link

This does depend where you are located. For EU shipments we use DPD, DHL or UPS. For shipments outside the EU we use Postnl and UPS.

What are the transit times for the shipment? insert_link

This does depend on where you are located, normally within the EU most shipments are delivered within 3/5 working days. But outside the EU this is longer. If you want to know more about the transit times, just send us a message.

Do I need to pay importing costs on my order? insert_link

If you are located outside the EU we do not charge VAT. But it is possible that you need to pay VAT and or importing costs on the order. If you want to know how much check your local customs for more details.

My shipment was send with a different shipping company then selected? insert_link

Yes it is possible that we use a similar alternative which suits the shipment at that moment. It is also possible that we bundle multiple orders in one shipment