Can I return items?

Consumer returns.

Yes we do accept returns from consumers from within the EU. All items can be returned, they are all in sealed packaging. Once this seal has been broken the item will be checked on wear and tear and it is possible that there is given a partial refund.

On all electronic devices, pumps, certified and calibrated parts apply the rule that they can be returned. But the sealed packing can’t be opened. These items are factory tested and we can’t guarantee their functionality after returning them. So there is a 100% loss on this item and a refund isn’t given.

In the case of consumables; like cleaning products, liquids, tubing, gaskets and grinding burrs. When the seal of the packaging has been broken these items are un sellable and have reduce of value of 100%

For business customers

For business customers we do not accept returns on items.